Comments on: It’s like changing tyres on a car going 60 miles an hour!

By: JSwan

JSwan — Sat, 28 Nov 2009 23:21:32 +0000

If you’re looking for more information about Oldsmobile’s the best place is the Oldsmobile Wiki

By: Jemima Gibbons

Jemima Gibbons — Thu, 04 Dec 2008 10:04:04 +0000

Thanks Pascal - love the video! We didn’t get to see that one over here (UK) - I’m sure Scott will appreciate it.

By: Pascal Venier

Pascal Venier — Wed, 03 Dec 2008 10:01:41 +0000

The title of this truly excellent post quite irresistibly make me think of the famous EDS airplane television commercial. See:
http://uk.youtube.com/watch?v=t39EAeE8ehc

By: Scott Monty

Scott Monty — Fri, 28 Nov 2008 05:30:09 +0000

Thanks for doing the interview, Jemima. I enjoyed speaking with you (while Skype lasted). My brain goes on overload because I think there’s so much I’d like to accomplish at Ford.

One note about your observation of the current situation in Washington. Ford does not face potential bankruptcy, thanks to the foresight that Alan Mulally had when he came to Ford two years ago. We have the liquidity to see us through all of 2009.

Ford will ask Congress for access to a revolving line of credit that we will repay with interest *IF* we need to access it. We are supportive of the efforts of GM & Chrysler because of the interdependence of the U.S. auto industry (we share 90% of the same suppliers).

The Ford that I see is poised for success and, given the opportunity, will undergo a transformative change. And I’m hoping that the social media efforts will be a key component in that.

Scott Monty
Global Digital Communications
Ford Motor Company

By: Jemima Gibbons

Jemima Gibbons — Thu, 27 Nov 2008 22:52:11 +0000

Thanks Dierdre.

Scott said loads of good stuff. Once I get the interview transcribed I’ll add some more.

Haven’t seen Umair’s posts on Detroit but will look them up - as you know, I’m a fan!

By: Deirdre Molloy

Deirdre Molloy — Thu, 27 Nov 2008 14:54:44 +0000

Good interview Jemima, thanks for posting it. Although the ostensible focus seems to be on using social media to improve customer service, the references to more general collaborative communications would also seem to indicate that perhaps enterprise comms will be impacted too?

Staff support and training, product development and manufacturing resource managment would be just three obvious areas for this to be applied to (there are others of course) in the enterprise. Did Scott Monty say anything specifically about these?

Another critique of the automotive industry’s challenges that folks might find interesting was proffered last week by Umair Haque on his Harvard Buisness blog:
‘Detroit’s 6 Mistakes and How Not to Make Them’
http://tinyurl.com/6q3mrn
and he started an earlier debate on this in May in his ‘Open Thread: Rethinking Detroit’ post
http://tinyurl.com/5mvtq7